About ICE

Welcome to International Comic Exchange – also known as ICE! Based in Hamilton, Ontario, Canada ICE offers a global marketplace where comic owners can consign and sell their own professionally graded comics, and buyers have the ease of purchasing from an incorporated company with no risk.

ICE is a very competitive site. We strive in upholding a mantra of “great books for competitive prices”. Holding true to this, you will be hard-pressed to find a listed book that is not done so at a fair market value. The most important asset for an online comic book marketplace in the internet age is having strong, quality books with reasonable price tags. It is in this aspect that ICE differs and competes with other leading online auction and consignment sites – we only list books for a price that we believe someone is willing to pay!

While ICE is an international marketplace and connects buyers and sellers worldwide, Canadian buyers and sellers will receive all the advantages that come with using a Canadian-based vendor:

  • Fast shipping
  • Cheaper shipping
  • Payment is Canadian funds optional to prevent losing money on converting to/from USD
  • NO border delays
  • NO duties on purchases

Americans can also rest assured that they will not receive any penalties through using us, and rather the benefit of some of the cheapest listed books on the market. More than half of our sales are from American buyers, and they have all experienced:

  • NO duties
  • Fast shipping
  • Shipping rates competitive to other sites
  • Fed Ex shipping which includes tracking

Whether you are buying or selling with us, feel confident that you are using a professional, incorporated Canadian company – the first of its kind, and we cater to everyone. We hope you get everything you were looking for with us!

 

Purchasing:

Purchasing a book through ICE couldn’t be easier. Simply use the web interface and add products to your shopping cart. When you are finished, click the checkout option. You will be asked to create an account (if you haven’t already). After you have an ICE account just follow the checkout prompts and you will be able to review the transaction before it is finalized. If you have any more questions, please use the ICE contact page to reach customer support.

 

Payment:

All funds represented on ICE are in US dollars. A Canadian dollar payment option is available at checkout for those Canadian customers wishing to benefit from our competitive exchange rate which typically saves several % points.

Immediate payment is expected by the Buyer. Once you have selected your total number of items and used the checkout you must decide on your form of payment.

  • Accepted payment methods are Paypal, Visa, or Mastercard for fastest processing. Delivery must be to the billing address of the credit card holder.
  • Payments may also be made by Money Order. Paying this way will require additional processing time to receive and verify the payment before the product can be shipped.

Written payments should be made out to Big B Enterprises and be mailed to:

Big B Comics
1045 Upper James
Hamilton, Ontario, Canada
L9C 3A6

 

 

TERMS AND CONDITIONS:

 

BUYERS:

 

Shipping:

ICE is committed to getting your products to you as soon as possible. All purchases will be shipped within 5 business days upon receipt of payment. After a shipment has been mailed out, you will be contacted via e-mail with your tracking number. Our North American shipping rates are competitive and the more you buy the more you save on shipping since packages get combined. All packages will be sent with a tracking number.

 

Taxes:

As per provincial tax law, all Buyers with an ONTARIO BILLING ADDRESS will be subject to 13% HST tax on all items purchased. International buyers, especially those in the United States, will experience no taxes or suffer importation duties as there are none placed on comic books crossing the border. In some instances there may be a State Importation Tax. It is the buyer’s responsibility to be aware of if such a tax applies.

 

Return Policy:

  • All orders come with an unconditional 14-day return privilege.
  • All returns must be in the original condition the book was received in and must be accompanied by a copy of the invoice. Opened CGC cases are non-returnable.
  • You are responsible for the safe delivery of any returns. A tracking number will be required.

 

Privacy:

ICE is dedicated to maintaining the privacy of our customers. To purchase you must make an account with ICE where you will be asked to provide your name, mailing address, phone number and e-mail address. This information is only used to ensure a smooth transaction process and none of this information will ever be sold or rented. In matters of legal recourse, ICE may have to divulge contact information to the authorities in accordance with Municipal, Provincial and National law.

 

SELLERS:

 

Consignment:

If you would like to sell your professionally graded and certified comic(s), ICE is definitely the place to do it. ICE is committed to bringing your book to the attention of a wide variety of buyers. All books sent for consignment must have a minimum fair market value of $75 U.S. Currently consignment books are added to the marketplace every Wednesday. You set the price, and if you want, ICE’s knowledgeable staff will give Sellers a recommendation based on current market trends. All books sent to ICE will be held for a period of 6 months and will then be mailed back at the Seller’s expense if unsold. In order to maintain an accurate and up to date inventory for buyers, it is required that Sellers agree to give ICE exclusivity on selling the book. At any point a Seller may contact ICE to adjust the price of their comic(s) (provided it remains at least $75) or requests to withdraw the book early. At that point it will be shipped back at the Seller’s expense.

Commission Schedule:

ICE will retain 10% of the total sale price (excluding taxes if applicable) as commission on consigned items.

ICE will also retain all taxes collected on sales to Ontario residents and remit them in accordance with all HST tax collection laws.

 

Return Policy:

  • All orders come with an unconditional 14-day return privilege. As such, Seller will receive payment for a sold comic(s) after such time has lapsed to ensure Buyer is satisfied.
  • ICE will verify the integrity of all returned orders and re-list the comic(s) for the remainder of the time period it/they are to be listed for.

 

Privacy:

ICE is dedicated to maintaining the privacy of our customers. To consign and sell you must make an account with ICE where you will be asked to provide your name, mailing address, phone number and e-mail address. This information is only used to ensure a smooth transaction process and none of this information will ever be sold or rented. In matters of legal recourse, ICE may have to divulge contact information to the authorities in accordance with Municipal, Provincial and National law.